• Designing and implementing network infrastructure solutions.
• Installation, deployment and troubleshooting of network appliances (routers, switches, firewalls, load balancers, wireless devices, …)
• Network troubleshooting, operation and maintenance support for the clients.
• Developing and maintaining the Scope of Work (SoW) documents and providing on-site support to ensure the operation within SoW.
• Develop low/high-level design, implementation and user acceptance for assigned project.
• Prepare project management document, work-end reports and incident report, operation and maintenance
• Third-party vendor communication.
• To assist pre/post-sales support (BOM and product sizing).
• Managing to work with cross-functional teams and fulfilling assigned duties professionally.
• Deliver excellent customer service and interact in a highly effective manner with other team members and management.

• Bachelor degree or Diploma in a related field.
• Over 5 years of hands-on experience in administering and troubleshooting networks.
• CCNA/CCNP (Non-Mandatory) but should have good understanding of Switching and Routing protocols.
• Proven experience in deploying, maintaining and troubleshooting networks in Enterprise environments.
• Basic understanding of network security concepts.
• Excellent communication, self-motivated, good learning.
• Ability to work with customers on solutions of technical issues under the pressure.
• Passion to work in the technology industry.
• Ability to learn new technology and product.
• Good team player, interpersonal and communication skills with positive attitudes, demonstrate the ability to achieve results.
• Able to communicate with both internal and external such as customers, vendors, distributors.
• Able to travel if required.

Non