• Proactively follow up with existing customers to renew maintenance and service contracts.
• Identify and engage with non-contract customers to promote our service offerings.
• Build and maintain strong relationships with clients to ensure long-term customer loyalty
• Handle inquiries for elevator spare parts, ensuring timely order processing and delivery
• Collaborate with the technical and service teams to identify customer needs and provide appropriate spare parts solutions.
• Regularly meet with customers to understand their maintenance needs and provide tailored solutions.
• Ensure a high level of customer satisfaction by addressing concerns and resolving issues promptly.
• Conduct market analysis to identify potential customers for service contracts and spare parts sales.
• Develop and execute sales strategies to meet and exceed monthly and annual targets.
• Prepare and submit regular sales reports to the management team.
• Coordinate with the service and technical teams to ensure smooth execution of maintenance services.

• Bachelor’s degree in Engineering
• Proven experience in service sales or customer relationship management preferably in the elevator or heavy machinery industries
• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with SAP software is an advantage.

Phone Bill + Ferry or Bus Allowance