Purpose of Jobs

This position provides the after sales service within a designated sales area to deliver the service contract volume, revenue and service parts support to the end user. Service sales (proactively/ reactively) by identifying and developing customer opportunities based on IB data analysis and target customers.

Job Descriptions

• Manage and develop customer relationships to achieve sales goals within an assigned sales territory or account in a business to customer environment
• Maintain and develop relationships with existing customers in person and via telephone calls and emails.
• Set up meetings with potentiaI customers and listen to their wishes and concerns.
• Response to incoming email and phone enquiries
• Listen to customer requirements and present appropriately to make a sale
• Gather feedback from customers or prospects and share with internal teams.
• Frequent customer visits and travelling
• Make accurate, rapid cost calculations and providi.ng customers with quotations
• Create detailed proposaI documents
• Negotiating contracts and packages.
• Prepares reports by collecting, analyzing, and summarizing information.
• Prepare documents as ISO requirements
• Attend team meetings and share best practice with colleagues.

• Bachelor's degree in Engineering Field (Mechatronics, Electronics, Biomedical)
• At least 2 year experience in Customer Service Sales
• Customer Communication Skill
• Good knowledge of MS Office, Email & Internet
• SAP Business System
• Ability to work in a team environment
• Willing and able to travel extensively
• Microsoft Office (Word, Excel, PowerPoint)
• Strong communication and interpersonal skills
• Be able to work under pressure
• Ability to work under strict deadlines
• Good presentation skill and negotiation skill