Purpose of Job
Emphasize on patient safety and customer satisfaction of medical Equipment.
To provide the best customer service
- Providing technical service job supporting for Hemodialysis device.
- Supporting backup of other LPS products such as LCS product such as Respiratory equipment, Anesthesia machine, Laerdal product and Oxygen Concentrator, Maternal Infant, Diagnosis Cardiology and Monitoring Solution devices.
- Inspection the arrival units to ensure quality before distribution.
- Conducting site surveys and feasibility studies before installation.
- Implementing Field modification instruction from the manufacture.
- Ensuring product efficiency and patient safety at all time.
- Communicate with supplier/manufacture for technical needs and concerns.
- Preparing and submitting service report, commissioning certificate, warranty claiming, calibration and verification report, part number confirmation.
- Attending the required training abroad and online.
- Sharing knowledge and information to improve team performance.
- Being available for travel and 24/7 availability to handle customer urgent emergency calls.
- Following Company rules and regulations.