Residence Manager

Posted: 23-08-2019
Location: Yangon
Job Type: Full-Time

Job Description

 Resident manager is responsible for the day-to-day management of a hotel and its staff. They
have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.<br> • Must has excellent experience in Front Office Operation.
• Enforces, supervises and follow up on the daily instruction given by the Group General Manager (or) Managing Director either in direct or indirect form.
• Supervises directly or indirectly all Department Heads.
• Interacts with Guest and individuals outside the Hotel including, but not limited to current and
potential clients, owning company representatives, suppliers, competitors and other members of the local community.
• Co-ordinates functions and activities with regional, divisional and corporate staff as appropriate.
• Develops and implements the strategic plan, marketing plan, budget, training and goals program to ensure an on-going basis optimum guest satisfaction, sales potential and profitability.
• Ensures highest level of guest satisfaction by providing quality guest services and amenities within corporate standards.
• Manages the functions of all Hotel Personnel through direct and indirect supervision of
Department Heads.
• Monitors present and future trends, practices and systems in the Hotel industry and determines and ensures execution of competitive programs.
• Participates actively in selling the Hotel through involvement with all potential markets.
• Performs any other assignments as defined by the needs of the property or as directed by superior 
for time to time.  

Job Requirement

  • Any Graduate, Business Management, Human Resources Management and S&M Management certificate preferred. 
  • At least 3 Years experiences in related field.
  • Fluent in English 4 Skills.
  • Overseeing day-to-day Operations and management functions such as company associations, employee activities and evaluations, other matters that relate to a company’s operations.
  • Must be able to work in Kaw Thaung  


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