Operation Manager ( Microfinance)

Posted: 12-09-2019
Location: Yangon
Job Type: Full-Time

Job Description

  • Provide advice on all operation issue to the Deputy General Manager
  • Police and appraise the operational system in place and monitor  the implementation of the Company’s operation manuals making appropriate recommendation regarding the need for change
  • Responsible for delivering budget results of Branches
  • Co-ordinate the activities of all branches and handle all operation issue
  • Prepare monthly and other periodic operation reports
  • Visit branches regularly to ensure operations are running smoothly
  • Liaise with the Financial  Controller to ensure timely preparations of annual budget , quarterly budget review, forecasts and business plans
  • Develop business  relationship with potential customers as well as existing customers with the view to strengthening  the Company’s customer relationship base
  • Analyst  the business environment and make recommendations on the development of new products and enhance existing products to grow the Company’s customer base and out reach
  • Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company
  • Responsible for effectiveness and efficiency of the branches, team development, team  morale and implementation of microfinance code of conduct at the various levels in operations
  • Provide  on the job training to all department staff , including new recruits and existing staff
  • Any other duties and responsibilities which may be assigned from time to meet the objectives of the Company

Job Requirement

  • Male or Female                                                                    
  • Any Bachelor’s Degree,  more prefer to MBA , Age  ( under  40 ) years old
  • At least 5 years experiences in microfinance field with management role
  • Good written and spoken English
  • Well used in Microsoft ( Excel , Word , Power Point )
  • Analytical and interpersonal skills , be patience , honest and  trustworthy
  • Strong decision making and problem solving skills , mathematics, coaching  and planning skills
  • Mature and  strong team building skills
  • Excellent communication and presentation skills – written and oral
  • Must be excellent MFI operation management
  • Able to work under pressure and deadline
  • Must be able to travel anywhere in Myanmar           


  • Lunch
  • Training
  • Career Development
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