Front Office Assistant Manager (PHSH Mandalay)

Posted: 03-02-2020
Location: Mandalay
Job Type: Full-Time

Job Description

1. Overview Daily Operations
2. Control TAT for Registration, OPD/ED/MCU/ Ancillary Services Billing process
3. Update and Monitor FO workflow and Patient Journey Mapping and execute as planned
4. Scripted Dialogues for each Sub-Location for FO personnel to learn, rehearse and be fluent on frequently asked Questions. And information (on PHSH services, packages and pricing) organize in folders (electronically).
5. Overall MPP, capacity optimization and cost control of FO
6. Management of PABX system operation
7. Co-ordination with internal as well as external customers
8. Queuing System Management
9. Staff Training and Development
10. Staff Deployment and Rostering and Staff Recruitment and Selection

Job Requirement

  1. Any Graduate
  2. Diploma in Front Office Management is preferable
  3. Minimum 5 year experience in related field.
  4. Proficiency in English four skills
  5. Strong communication and teamwork spirit


  1. Annual bonus
  2. Medical benefit
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