• Monitors all restaurant operations and conditions to ensure the quality of the Trains and educates new Team Members on the Company/BRAND culture, philosophies, standards and operations.
• Observe all store rules and Company Policies.
• Maintain a neat, well-groomed personal appearance at all times and observe   Company dress code.
• Observe shift operating hours at all times as scheduled or assigned by Prepared Foods Manager.
• Creates an experience that every guest will seek to repeat.
• Manages all Team Members under their supervision, including counseling, disciplining and scheduling.
• Maintains clean and safe working conditions in Cafe.
• Controls costs by constantly training and educating Team Members.
• Creates a fun and energetic environment.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Effectively manage the restaurant in the absence of the General Manager.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Company and the BRAND.
• Provide direction to Supervisors, and staff to achieve restaurant goals.
• Manage the restaurant to meet or exceed standards in food and beverage quality, safety, and cleanliness.
• Solicit guest feedback to understand the needs and wants of customers.
• Train and coach staff on guest services principles and practices.
• Monitor and maintain the POS System.
• Assist in new menu implementation.
• Conducts/Assist in conducting staff and daily pre-shift meetings.
• Assist in any areas of the restaurant when staffing constraints requires.
• Identify employee weaknesses and retrain as necessary.
• Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Analyses weekly, monthly, and quarterly reporting against budget.
• Maintains and submits monthly labor payroll sheets.

EDUCATION/EXPERIENCE

• Minimum of a University degree or College Diploma or equivalent in Hospitality & Tourism
• Minimum of 2 years in full dining restaurant operations, preferably in a middle to senior role and capacity
• Good English Language skills for communication
• Good eyes for asthetics