• Provide IT support, training, and orientation for new technology users and team members
• Offer troubleshooting, support, and repair when IT equipment or networks malfunction
• Ask directed questions to team member regarding equipment and networks to assess IT issues
• Walk clients through solutions to solve problems and directs questions to IT manager when necessary.
• Identify and acting on opportunities to improve and update software and system
• Develop and implementing IT policy and best practice guides for the organization
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages
• Design and implement new network solutions and/or improving the efficiency of current networks
• Investigate faults in the network and server
• Update network equipment to the latest firmware releases
• Troubleshoot hardware and software issues related to internal IT
• Daily Checking All Branches and 5 Company Networks and found error fixed and report to IT Manager
• Support and Help to IT members daily activity and error they cannot solve (Network, Server, CCTV, Printer, Computer and all IT Services)
• Creation VPN network for Work from Home User and Voucher for Centralize Wifi System.
• Install, configure and maintain end-user workstation hardware, software and peripherals Configure DIA, DPLC, FTTH, Wireless, Public IP and IP forwarding for servers.
• Research the latest information technology security trends.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

• Bachelor's Degree in Information Technology, Computer Science or a Related Field
• Working Experiences in Computers and Networks, Software and Hardware
• Have specific requirements depending on their current network configuration
• Prefer to MCSA, Linux, CCNP (Cisco Certified Network Professional, MTCNA (Mikrotik Certified Network Associate)
• Minimum 3 years in related field
• Critical Thinking Skill, Interpersonal Communication Skill
• Attention to Detail, Ability to Work Under Pressure

Non