Posted: 18-08-2020
Location: Hlaing Township
Job Type: Full-Time

Job Description

Reports To

The Store Supervisor reports to the Store Manager and General Manager

Job Overview

2nd Overall in charge of managing store operations, team member hiring, training & development, managing operational cost, and planning & execution of company initiatives to maximize the store’s profitability.

Responsibilities and Duties

  • Assist the Store Manager in managing overall store operations.
  • Execute store standards and provide customer service according to company standards.
  • Ensure that all company policies, procedures, and controls are implemented and enforced to all team members.
  • Assist to control in store expenses and shrinkage within company guidelines.
  • Execute operations initiatives and promotions on time.
  • Assists Store Manager in ensuring compliance in all areas of customer service, store operations, and loss prevention.
  • Act as Team Leader to supervise and provide training and development of team members.
  • Complete and submit all store administrative reports on time.
  • Ring Sales accurately.
  • Display stocks according to company merchandising standards.
  • Ensure store cleanliness is according to company and government standards.
  • Sell ethical, OTC medicine, and consumer products according to company's and government agency's standards.

Job Requirement

  • Bachelor’s degree required
  • Supervisory experienced in retail operations
  • Passionate for retail
  • Business focus
  • Problem solver
  • Result oriented
  • Strong analytical thinking
  • Customer service orientation
  • Outstanding communication and Interpersonal skills
  • People developer
  • Ability to work under pressure
  • Ability to prioritize tasks and excellent time management skills
  • Ability to create an impact and influence
  • Ability to work on retail hours

 

Who we are looking for:

 

Roles

Responsibilities

Customer Service

Be the service ambassador for the company

Maintain store standards

Maintain the good image of the company

Comply to SOP

Follow all company processes and highlight any discrepancy found

Drive sales

Plan and prepare to hit daily, weekly, and monthly sales target. Propose initiatives to increase sales

Share knowledge

Share knowledge whether with fellow team members or with customers that will benefit the company

Leader

Assist the store Manager and/or be the leader in the absence of the Store Manager in achieving store KPI's.

System Manager

Review and propose processes to promote productivity

People Manager

Coach, train and develop staff to optimize their potential

Team player

Support or assist colleagues selling the products and with store tasks to be executed

Source of growth

Seek to develop knowledge for personal and coompany's growth

Develop skills

Look for opportunity to develop retail skills

Cash handling

Cash up with 100% accuracy and deliver to HO on time

 

Correctly accurately prepare the financial reports and documents

 

Take care of store expense payment and claim

 

Ensure enough coins & small notes for change 

 

Investigate and reconcile any cash discrepancy

 

Co-ordinate with Head office and Banks to clear customers'payment problems   

 

Regularly check and record safe and till float for audit

Stock control

Fill shelves , monitor gap and correct the stock files to ensure the stock efficiency

 

Display stocks according to planogram

Visual merchandiser

Help produce the shelf-edge label and point of sales materials

Stock Room Management

Keep products, shopfitting and others in place for convenient use

 

Maintain stock room according to company standards (arranged by category, first in first out, neat, clean, order)

Beauty Service

Deliver professional beauty service in make-up consultation,etc

 

Be able to give advice about selecting the cosmetics to suit the customers'skin and need

Healthcare Service

Deliver healthcare service and assistance professionally in all healthcare areas excluding Backwall Medicines

 

Operate the health check equipment and provide health services offered by the company

Benefit

Refer to a friend